My father’s email inbox dilemma
It’s funny (and necessary) when i check on my parent’s email accounts to see if “all is well”.
As usual there would be lot of junk/spam/newsletters. For example, i would have mentioned a website/service for my father to check it out. He always manages to sign up for the newsletter unintentionally/intentionally adding more clutter to the inbox.
The primary/promotion/social tabs don’t fool anyone. My parents have no idea about that! That makes sense only to the Power users. Why did it ever get enabled for my parents?
My father’s primary task on email right now is to find the right “mate” for our male golden retriever and a bride for his son, my brother [What a situation!!! no bias here though we love our dog more :-P]
So, there is “hell” of Spam in his inbox from “e-com” websites regarding pets for “sale” [well, that is the reality 🙁 ] and lots of profile matches for my brother’s matrimonial profile on various matrimonial websites. How would you solve this? In a country where “arranged” marriages are a norm even in urban areas, my father has taken to technology to solve this situation. It is not just my parents but other urban families too have jumped on the online matrimonial bandwagon.
In fact, few of my friends & relatives were hitched this way. It is no longer “uncool”, it has become a necessity as many of them have no time to date/ are too shy/ or considered dating taboo! [we’re 3rd world duh!]
Coming back to the problem of electronic mail which still seems complex to my parents : “spam” still being an eternal problem, yet they manage to keep it all [zero!] read. I hope these systems become more intelligent and more empathetic towards the older generation.
Talking about mailers, i noticed that my father took those very personally and he actually replied to them! So now, there is more “mailer daemon” error code emails & frankly my parents till have no idea what “mailer daemon” stands for or what it does. Come on!! we really need to change that, how about “Return to Sender” instead? of all the metaphors used, how come this was neglected? huh?
No matter what fancy technology email has evolved with, there is still some level of frustration with new features & etiquette of the whole email system because they are not designed with normal human users in mind.
There is NO excuse for BAD design.