As more applications are moving on to the internet, it is getting more challenging to create user experiences for the non-IT savvy people.
10 Usability Nightmares You Should Be Aware Of is worthwhile read, found when i was browsing for more categories to be added to the customised usability checklist, while doing a Heuristic Evaluation of an application.
Thoughts on Interaction Design is added to my blog roll 
, i have found Welie’s Pattern library extremely useful for UI patterns while designing for webapps.
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