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	<title>upward spiral &#187; Interaction Design</title>
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		<title>Too much security is a pain for the user experience</title>
		<link>http://www.kshipra.info/2010/09/too-much-security-is-a-pain-in-the-user-experience/</link>
		<comments>http://www.kshipra.info/2010/09/too-much-security-is-a-pain-in-the-user-experience/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 09:41:11 +0000</pubDate>
		<dc:creator>Kshipra</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[bank UI]]></category>
		<category><![CDATA[UCD]]></category>
		<category><![CDATA[web interfaces]]></category>

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		<description><![CDATA[Had to help Dad reactivate his online trading account with PIPIP bank&#8230;.boy oh boy&#8230;first we had received an activation process by snail mail. The instructions were not clear on how to reactivate, there was only activation info. Used the password in that reactivation process and logged in&#8230;it worked&#8230;grrrrr&#8230; Then had to fill in rest of [...]]]></description>
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<p>Had to help Dad reactivate his online trading account with PIPIP bank&#8230;.boy oh boy&#8230;first we had received an activation process by snail mail. The instructions were not clear on how to reactivate, there was only activation info. Used the password in that reactivation process and logged in&#8230;it worked&#8230;grrrrr&#8230;<br />
Then had to fill in rest of the info provided in the activation sheet&#8230;again there was no mention whether it was activation or reactivation.<br />
On submission there was a link to login again without logging me out..how did that happen?<br />
After I logged in&#8230;.again there was no info whether my reactivation was successful or not!<br />
Seriously who build such interfaces which is not humanized and keep you anxious throughout the process.<br />
And don&#8217;t even get me started on the multi Browser compatibility&#8230;Come on this is 2010 <img src='http://www.kshipra.info/wp-includes/images/smilies/icon_sad.gif' alt=':-(' class='wp-smiley' /><br />
Talk about virtual keyboard..yeah they are secure but Imagine i strained my eyes to get a look at the keys&#8230;.imagine my Dad would have to Zoom-in and click on them <img src='http://www.kshipra.info/wp-includes/images/smilies/icon_sad.gif' alt=':-(' class='wp-smiley' /><br />
Phew&#8230;.I just logged in after an hour later to check and found the profile active.<br />
Even after all this frustration if they hadn&#8217;t activated the account&#8230;I would have just closed that account for Dad <img src='http://www.kshipra.info/wp-includes/images/smilies/icon_razz.gif' alt=':-P' class='wp-smiley' /> </p>
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		<title>The Spectrum of User Experience</title>
		<link>http://www.kshipra.info/2010/08/the-spectrum-of-user-experience/</link>
		<comments>http://www.kshipra.info/2010/08/the-spectrum-of-user-experience/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 11:16:13 +0000</pubDate>
		<dc:creator>Kshipra</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[User Experience]]></category>

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		<description><![CDATA[The Spectrum of User Experience, originally uploaded by AmongMany.]]></description>
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<div style="text-align: left; padding: 3px;"><a title="photo sharing" href="http://www.flickr.com/photos/amongmany/4075480414/"><img style="border: solid 2px #000000;" src="http://farm3.static.flickr.com/2445/4075480414_c9c4b25a57.jpg" alt="" /></a></p>
<p><span style="font-size: 0.8em; margin-top: 0px;"><a href="http://www.flickr.com/photos/amongmany/4075480414/">The Spectrum of User Experience</a>, originally uploaded by <a href="http://www.flickr.com/people/amongmany/">AmongMany</a>.</span></p>
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		<title>meet folks from the IA summit 2008 at Boxes and Arrows</title>
		<link>http://www.kshipra.info/2008/04/meet-folks-from-the-ia-summit-2008-at-boxes-and-arrows/</link>
		<comments>http://www.kshipra.info/2008/04/meet-folks-from-the-ia-summit-2008-at-boxes-and-arrows/#comments</comments>
		<pubDate>Thu, 17 Apr 2008 09:10:23 +0000</pubDate>
		<dc:creator>Kshipra</dc:creator>
				<category><![CDATA[Interaction Design]]></category>

		<guid isPermaLink="false">http://www.kshipra.info/?p=28</guid>
		<description><![CDATA[Source Boxes adn Arrows, i thought this link should be a Bookmarked so that i go through each video Meet Your Peers Video Interviews With Folks From the IA Community by Jorge Arango on 2008/04/08 Reading for the day also include couple more links D Cues, The Golden Retriever How our natural responses to stimuli can [...]]]></description>
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<div class="entry">
<p><em>Source</em> Boxes adn Arrows, i thought this link should be a Bookmarked so that i go through each video <img src='http://www.kshipra.info/wp-includes/images/smilies/icon_razz.gif' alt=':-P' class='wp-smiley' /> </p>
<p><a href="http://www.boxesandarrows.com/view/meet-your-peers" target="_blank">Meet Your Peers</a><br />
<em>Video Interviews With Folks From the IA Community<br />
by  <a href="http://www.boxesandarrows.com/person/228-jorgearango" target="_blank">Jorge Arango</a> on 2008/04/08</em></p>
<p>Reading for the day also include couple more links <img src='http://www.kshipra.info/wp-includes/images/smilies/icon_surprised.gif' alt=':o' class='wp-smiley' /> D</p>
<p><a href="http://www.boxesandarrows.com/view/cues-the-golden" target="_blank">Cues, The Golden Retriever<br />
</a><em>How our natural responses to stimuli can inform the design process<br />
by  <a href="http://www.boxesandarrows.com/person/1737-jamiefromcleveland">Jamie Owen</a> on 2008/03/19</em></div>
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		<title>The Daily of User Experience</title>
		<link>http://www.kshipra.info/2008/01/the-daily-of-user-experience/</link>
		<comments>http://www.kshipra.info/2008/01/the-daily-of-user-experience/#comments</comments>
		<pubDate>Mon, 28 Jan 2008 08:01:55 +0000</pubDate>
		<dc:creator>Kshipra</dc:creator>
				<category><![CDATA[Featured Post]]></category>
		<category><![CDATA[Interaction Design]]></category>

		<guid isPermaLink="false">http://www.kshipra.info/?p=14</guid>
		<description><![CDATA[An excerpt from Building the UX Dreamteam IxD means defining system behaviors to answer the question &#8220;how does a user take the action they want?”&#8230;” What motivates me to become an interaction designer&#8230;&#8230;.unable to tolerate bas experiences and interfaces? Sometimes my tolerance level is high just because of a product being popular but then i [...]]]></description>
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<div class="entry">
<p>An excerpt from <a title="Building the UX Dreamteam" href="http://www.boxesandarrows.com/view/building-the-ux" target="_blank">Building the UX Dreamteam</a></p>
<p>IxD means defining system behaviors to answer the question &#8220;how does a user take the action they want?”&#8230;”</p>
<p>What motivates me to become an interaction designer&#8230;&#8230;.unable to tolerate bas experiences and interfaces? Sometimes my tolerance level is high just because of a product being popular but then i realise i dont belong to that league, i cannot deal with mediocrity.</p>
<p>I am not a great designer, i am not perfect but i am sensitive to environments and experiences which enable to work towards my obession of becoming a perfectionist.</p>
<p>A couple of months ago, we got home a DVD player, with such an interface which represented the computer folder icons that my mother completely freaked out that she wont be able to operate though she knows how to use a computer.</p>
<p>my Yahoo! India email sign up experience:(i wish i had saved a screenshot of the page!) I got two options,</p>
<p>to retrieve my mails from the US database or wish to retrieve from the India database at my own risk (that is they could not guarentee the security but it would be faster)</p>
<p>Seriously! i was offended!! or is our Email Internet security system really that bad???</p></div>
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		<title>Best Interaction Design Blogs</title>
		<link>http://www.kshipra.info/2008/01/best-interaction-design-blogs/</link>
		<comments>http://www.kshipra.info/2008/01/best-interaction-design-blogs/#comments</comments>
		<pubDate>Tue, 15 Jan 2008 07:36:36 +0000</pubDate>
		<dc:creator>Kshipra</dc:creator>
				<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[blogs]]></category>

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		<description><![CDATA[Courtesy: Dan Saffer odannyboy Here is a list of excellent interaction design blogs from 2005-2007 from Dan Saffer&#8217;s blog. Danny Saffer is the author of the wonderful book Designing for Interaction, and the upcoming in Fall 2008 book called Designing Gestural Interfaces. He curates a collection of physical interfaces and parts on a site called [...]]]></description>
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<div class="entry">
<p><em>Courtesy: Dan Saffer <a href="http://www.odannyboy.com/" target="_blank">odannyboy</a></em></p>
<p>Here is a list of excellent interaction design blogs from 2005-2007 from Dan Saffer&#8217;s blog.</p>
<p>Danny Saffer is the author of the wonderful book <a href="http://www.designingforinteraction.com/" target="_blank">Designing for Interaction</a>,<strong> </strong>and the upcoming in Fall 2008 book called <a href="http://www.designinggesturalinterfaces.com/">Designing Gestural Interfaces</a>. He curates a collection of physical interfaces and parts on a site called <a href="http://www.noideasbutinthings.com/ixd">No Ideas But In Things</a>, and also oversees a wiki for collecting new interaction paradigms called <a href="http://www.interactivegestures.com/">Interactive Gestures</a>. Dan Saffer lives and works in San Francisco where he is the Experience Design Director at <a href="http://www.adaptivepath.com/" target="_blank">Adaptive Path</a>.</p>
<ul>
<li><strong><a href="http://www.ok-cancel.com/" target="_blank">Ok-Cancel</a></strong>. 	Relentless in their good advice and good humor, the weekly posts and 	comics here are always well-thought out and worth the time.</li>
<li><strong><a href="http://www.lukew.com/ff/index.asp" target="_blank">Functioning Form</a></strong>. 	Luke Wroblewski&#8217;s blog is wealth of excellent design analysis and I 	really enjoyed his sessions with Jim Leftwich. I&#8217;d be lying if I said I 	read every entry in depth, but it&#8217;s nice to know they&#8217;re available as a 	resource if I need it. Slap on the wrist for no full-entry feeds.</li>
<li><strong><a href="http://www.basement.org/" target="_blank">Basement.org</a></strong>. Rich Ziade&#8217;s blog constantly finds the news I missed. And then analyzes it well.</li>
<li><strong><a href="http://weblogs.media.mit.edu/SIMPLICITY/" target="_blank">Maeda&#8217;s Simplicity</a></strong>. MIT professor John Maeda&#8217;s blog occasionally reveals a great nugget of wisdom. Slap on the wrist for no full feed.</li>
<li><strong><a href="http://www.janchipchase.com/" target="_blank">Future Perfect</a></strong>. 	Nokia designer and researcher Jan Chipchase travels the world so you 	don&#8217;t have to. A constant stream of inspiration and a vivid reminder 	that culture changes behavior.</li>
<li><strong><a href="http://presentationzen.blogs.com/presentationzen/" target="_blank">Presentation Zen</a></strong>. Mostly about presentations, but also about elegant design.</li>
<li><strong><a href="http://del.icio.us/popular" target="_blank">Del.icio.us Popular</a></strong>. 	Not really a blog, I know, but this is the equivalent of rummaging 	around in a random pile of stuff and occasionally finding something 	amazing.</li>
<li><a href="http://schulzeandwebb.com/blog/">Pulse Laser</a> has come on strong at the end of the end of the year with a set of really excellent essays.</li>
<li>For the second year in a row, <strong><a href="http://www.lukew.com/ff/">Functioning Form</a></strong> consistently delivers great discussions, conference notes, and stuff to chew on.</li>
<li><strong><a href="http://www.historyofthebutton.com/">History of The Button</a></strong> looks at what&#8217;s behind the interaction designer&#8217;s best friend, the 	button. Always an engaging and a surprisingly deep read at something we 	now take for granted.</li>
<li><strong><a href="http://www.smallsurfaces.com/">Small Surfaces</a></strong> gets the nod as my favorite mobile device blog of the year (<strong><a href="http://www.littlespringsdesign.com/blog/">Little Springs Design</a></strong> is a close second). Sure, it&#8217;s mostly just a collection of links about devices, but they are good links.</li>
<li>Jensen Harris&#8217; <strong><a href="http://blogs.msdn.com/jensenh/default.aspx">Office UI Blog</a></strong> for the past year should be required reading for all interaction 	designers. It&#8217;s really about how to make good design decisions.</li>
<li><strong><a href="http://www.designobserver.com/">Design Observer</a></strong> continues to awe.</li>
<li><strong><a href="http://wisdump.com/">Wisdump</a></strong> tells it like it is, deflating the web-hype machine.</li>
<li>Josh Porter&#8217;s <strong><a href="http://bokardo.com/">Bokardo</a></strong> has really come into its own this year, with provocative topics and good discussions.</li>
<li>The <strong><a href="http://www.frogdesign.com/frogblog/">frogblog</a></strong> has come out swinging with its debut recently. I have high hopes for it to sustain.</li>
<li>I really don&#8217;t want to like <strong><a href="http://headrush.typepad.com/creating_passionate_users/">Creating Passionate Users</a></strong>, but I do.</li>
<li>And for sheer readability and laugh-out-loud comedy, <strong><a href="http://www.valleywag.com/">Valleywag</a></strong> has to finish off this list. With Nick Douglas gone, it&#8217;s probably not 	going to be as mean or snarky anymore, which was, really, it&#8217;s sole 	appeal. It was fun(ny) while it lasted though.</li>
<li>Jeff Howard&#8217;s <strong><a href="http://designforservice.wordpress.com/">Designing for Service</a></strong> always uncovers interesting links with good commentary on service design.</li>
<li>Brian Oberkirch&#8217;s <strong><a href="http://www.brianoberkirch.com/">Like It Matters</a></strong> always has clear-eyed commentary on products and the web.</li>
<li>Marc Andressen&#8217;s <strong><a href="http://blog.pmarca.com/">pmarca blog</a></strong> has become required reading, not only for its insights on technology 	and Silicon Valley, but for its hilarious commentary on pop culture too.</li>
<li><strong><a href="http://designaday.tumblr.com/">Design A Day</a></strong> by Jack Moffett is probably the best pure design blog on this list. Daily goodness.</li>
<li>Adam Greenfield&#8217;s <strong><a href="http://speedbird.wordpress.com/">Speedbird</a></strong> isn&#8217;t exactly interaction design-oriented (although let&#8217;s be honest: 	few of my picks this year are), but it does contain a host of critical 	thinking about topics interaction designers should care about, namely 	architecture, cities, and ubicomp.</li>
<li><strong><a href="http://www.experientia.com/blog/">Putting People First</a></strong> constantly uncovers (and summarizes well) great UX posts.</li>
<li>Making a return to the list is <strong><a href="http://www.basement.org/">Basement.org</a></strong>. Not only good analysis of trends, but links to great practical tools too.</li>
<li>Nicolas Nova at <strong><a href="http://liftlab.com/think/nova">Pasta and Vinegar</a></strong> posts too much, but often finds things, especially from the academic world, that others miss.</li>
</ul>
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